Three ways to find answers to your questions
1. Find booking tips on our FAQ pages.
China Hotel reservations
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China Package reservations
Ctrip Account and points
Payment and security
China Travel tips
Others
2. Send us an email.
9:45 2008-7-28
If the FAQ does not have the answer to your question, send us an email and we'll get back to you as soon as possible. Email: e_service@ctrip.com
3. Give us a call.
Ctrip Customer Center is available 24 hours a day, seven days a week at 400 619 9999 (within Mainland China) or (86 021) 5251 4569.